Over the past 20 years our Consultants have worked with private, public and quasi-public sectors as both staff and consultants. Our goal is to ensure the success of each and every one of our clients.
Our clients are involved in a wide variety of industry segments, including:
- Energy and Utilities
- Information and Communication
- Government (Municipal, Provincial, Federal)
In recent years AtFocus has worked with 25 municipalities/regions across Canada. A significant number of our projects included reviewing processes related to customer service.
In recent years, we have assisted our clients to:
- Develop 7 proven business cases that resulted in each organization reducing their expenditures by
over $5 million and at the same time significantly enhance their service delivery
- Draft over 6,000 process maps that led to improved workflow, administration and service delivery
- Prepare 20+ strategic or business plans that provided a line of sight for staff
- Realign 10+ organizational structures that resulted in more effective and efficient program and service delivery
- Conduct over 15+ leading practice reviews that identified service improvement solutions
- Review 20+ technology vendor solutions that improved service delivery
- Train over 200+ staff on change management that contributed to meeting business challenges
- Build 30+ implementation, risk and change management plans that successfully implemented projects
For more information on our projects and clients, contact us at firstname.lastname@example.org.